Independent
MortgageWhy is not affiliated with a lender, mortgage servicer, insurer, tax authority, government agency, law firm, financial adviser, or educational institution.
About MortgageWhy
MortgageWhy is a new, independent educational software project. It helps homeowners explore why a mortgage payment changed, understand escrow calculations, and prepare better questions for a mortgage servicer.
If an explanation is confusing, a tool is difficult to use, an important topic is missing, or something appears incorrect, please tell us. Thoughtful feedback helps MortgageWhy become clearer, more useful, and more accessible.
MortgageWhy is not affiliated with a lender, mortgage servicer, insurer, tax authority, government agency, law firm, financial adviser, or educational institution.
The calculators and explanations help people organize information and understand possible reasons for a payment change. They are not legal, tax, financial, or insurance advice.
The tools are designed to use only the information needed for the calculation. MortgageWhy does not need your bank login or full mortgage account number.
MortgageWhy uses public sources, documented calculation methods, and plain-language explanations. Because mortgage servicing can depend on loan documents, account status, state law, and facts that a calculator cannot see, results should be treated as an educational starting point.
Contact and corrections
Use the general contact address for questions and product feedback. Use the corrections address when a page may contain an error or outdated information.
Tell us about confusing language, missing information, accessibility problems, broken features, or ideas for improving the website.
contact@mortgagewhy.comInclude the page address, the statement or calculation that concerns you, and a reliable source when available. We will review the report and correct confirmed issues.
corrections@mortgagewhy.comDo not email mortgage statements, account numbers, Social Security numbers, bank information, passwords, or other sensitive personal information. MortgageWhy cannot handle emergencies. For urgent matters, contact your mortgage servicer, insurance company, tax authority, HUD-approved housing counselor, or a qualified attorney, as appropriate.